Why businesses need to use online booking system?

Why is it essential for businesses to utilise an online booking system?

For businesses, managing appointments, bookings, and schedules efficiently can be a real headache.

60% of customers prefer to book appointments online. This is likely because it gives them more flexibility and control over their schedule.

In this blog, we’ll take you through everything you need to know about online booking systems, from what they are and how they work to the top players in the UK market.

If you’re tired of the endless back-and-forth emails, missed appointments, and scheduling chaos, you need to read this blog. You will learn how online booking systems can transform your business operations.

What Is an Online Booking System?

An online booking system is a software tool that allows you to manage appointments, bookings, and schedules electronically.

Online booking systems are frequently utilised by coaches, business owners, and social media marketing agencies (SMMA) to streamline appointment scheduling and client interactions.

These systems are typically integrated into their websites, or dedicated booking pages, offering clients a hassle-free way to book coaching sessions, consultations, or services.

Coaches often rely on these systems to manage their busy schedules and allow clients to reserve slots at their convenience.

For business owners, online booking systems are invaluable tools for scheduling meetings, consultations, or services, saving time and reducing administrative burdens.

Similarly, SMMA professionals utilise these systems to manage client appointments and streamline communication, enhancing efficiency and client satisfaction.

Yes. It eliminates the need for manual booking processes like phone calls, emails, or in-person visits, giving you the ability to let customers book services or appointments online.

This makes the whole process smoother and more efficient for both you and your customers.

What Is an Online Appointment Booking System Used For?

An online booking system helps businesses manage appointments online.

It’s utilised by diverse professionals such as virtual assistants in the tech industry, coaches, and service providers to enable their clients to easily schedule appointments.

It also helps in scheduling meetings and events, and even for classes and tutoring. Government offices also use it for things like passport appointments.

The system also supports virtual appointments, especially in healthcare, real-estate, and home improvements businesses.

Mostly, online scheduling systems includes automation that will send a reminder to your leads.

The advantage?

It reduces the number of missed appointments.

This is one of the reasons why using online scheduling system is a great investment for your business.

In fact, research by Yocale in 2021 found that reminders can increase repeat appointments by 30%.

Overall, it makes things smoother for both businesses and customers.

How Does an Online Booking System Work?

An online booking system assists businesses in handling appointments over the internet by allowing customers to reserve services or products through the internet without the need for direct contact with a person.

First, the customer visits a website or app that offers booking services. Then, they select the service they want and choose a date and time that suits them.

Next, they provide their details like name, email, and sometimes payment information.

Once the booking is confirmed, both the customer and the service provider receive a notification.

This whole process saves time for both parties and can be easily managed through online booking software.

How Do I Set Up a Booking System on My Website?

Setting up a booking system on your website can be a valuable way to manage appointments and bookings smoothly.

However, many find that integrating some booking system software with their website can be challenging.

We understand this concern and want to make the process as straightforward as possible.

A CRM software like Easy Peasy Funnels offers a feature that will help you set-up your appointment system directly to your landing page or website.

Here are the steps to set up a booking system on your website with Easy Peasy Funnels:

  1. Log in to your account on the booking system platform and navigate to the relevant section, usually labelled as “Booking” or “Appointments.”
  2. Create a new booking system and fill in essential details like the services offered and team availability.
  3. Customise the booking form by adding necessary fields such as name, email, and phone number.
  4. Set up scheduling options by defining working hours, appointment durations, and any breaks needed.
  5. Once configured, embed the booking widget onto your website by copying and pasting the provided code into your website’s HTML.
  6. Test the system to ensure it functions smoothly and make any necessary adjustments before promoting it to your audience.

Easy Peasy Funnels is a complete marketing platform designed to support your business efficiently, preventing you from feeling overwhelmed. If you haven’t got an Easy Peasy Funnels account yet, simply click here to sign up.

The Importance and Benefits of Booking Systems

An online booking system aids businesses by providing various advantages that boost efficiency and customer satisfaction.

Firstly, they streamline the appointment scheduling process, saving time for both businesses and clients. By allowing customers to book appointments online at their convenience, booking systems eliminate the need for lengthy phone calls or emails.

This convenience leads to increased customer satisfaction, as clients can easily find available slots that fit their schedules.

Additionally, booking systems reduce the risk of double bookings and scheduling conflicts, ensuring smooth operations for businesses.

These systems often include automated reminders, reducing the likelihood of no-shows and missed appointments.

This picture is showing the online booking system of Easy Peasy Funnels.

Top 5 Online Booking System for your business


Setmore is a flexible online booking system that’s great for small businesses. It’s easy to use and you can customise it to suit your needs.

The advantage of this app?

You can use it for free, it’s easy to understand, and you can easily optimise ito fit your business.

However,  it doesn’t have all the fancy features that some other systems have. So, if you’re a small business and want a simple way for people to book with you, Setmore is a good choice.


Calendly is known for being really easy to use. It’s good for businesses that just need simple booking. It’s easy for people to book appointments on their own or for a team.

Just like Setmore, it’s simple to understand, and it’s good for team bookings.

However, you can’t change things much to make it fit your business better.

If you just need a basic way for people to book with you without any fuss, Calendly is perfect.


Appointy is a booking system with lots of features for businesses that have appointments, classes, or activities.

It has a lot of things you can do, and there’s a free plan.

Yes, it does a lot of things, and you can use it for free.

But, it might take a bit of time to learn how to use all the advanced features.

If you need a booking system that can do a lot and you’re willing to learn, Appointy is great.


SimplyBook.me is a helpful tool for businesses to manage appointments smoothly. It’s great because customers can easily book appointments online and get reminders, which cuts down on missed appointments.

You can customise it to fit your business, and customers can book anytime, anywhere. Plus, it gives you useful insights into booking trends.

On the downside, it might take a bit to learn all its features, and some of the fancier options cost money.

Also, integrating it with other systems might be tricky. Overall, it’s best for businesses like salons, spas, clinics, and trainers who need easy and efficient appointment scheduling.

Easy Peasy Funnels Booking System

Easy Peasy Funnels Booking System offers lots of things for small businesses. It helps with appointments, marketing, and keeping in touch with customers.

It does a lot of things, and it’s all in one place for small businesses.

If you want one thing that can do a lot for your small business, Easy Peasy Funnels Booking System is a good choice.


In conclusion, online booking systems are extremely helpful for small businesses aiming to make their operations smoother and enhance customer satisfaction.

By selecting the appropriate booking software that fits your business requirements and preferences, you can transform how you handle appointments, bookings, and schedules.

Whether you go for a simple option like Calendly or a more advanced system like Easy Peasy Funnels, the important thing is to focus on your needs and pick a system that helps your business succeed in today’s digital world.

So, why hesitate?

Embrace the benefits of online booking systems and propel your business to greater success!

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